Built for a hostile internet — and enterprise volume
Brute-force attempts, scanners and abusive traffic are blocked automatically. Common web attacks are stopped before they reach your data. And the whole platform is engineered to stay fast at lakhs of conversations — all fully managed by us.
Automatic threat blocking, on by default
The very first check on every request blocks known-bad traffic instantly — before it can touch anything. No setup required on your side.
Failed-login block
Repeated failed logins from one address get blocked automatically. Stops password-guessing dead; genuine users aren't locked out.
Scanner block
Bots probing for weaknesses get detected and blocked — most give up and move on before finding anything.
Bad-upload block
Malicious file uploads are rejected and repeat offenders blocked — no separate firewall product needed.
Rate-limit block
Traffic that hammers the system faster than a human could gets throttled, then blocked — keeping the service responsive for everyone.
Protected at every layer
Clickjacking & XSS protection
Staff pages can't be embedded or hijacked by another site, and injected content can't run malicious scripts.
Upload & privacy safeguards
Files can't disguise themselves as something dangerous, and your internal page addresses never leak to outside sites.
Locked-down permissions
Camera, microphone, location and other device access are blocked by default — no rogue script can silently request them.
Encrypted passwords
Passwords are stored as strong, one-way encrypted hashes — even in a worst case, they can't be read back.
Secure sessions
Login sessions are protected against theft and cross-site attacks, and served only over encrypted HTTPS.
Role-based access
Every action is verified against the user's role on our servers — permissions can't be bypassed by tampering with the page.
Per-project access control
Each project only accepts the widget on the domains you approve — nobody else can embed your chat.
Safe-by-default setup
We configure secure credentials and settings for you before go-live — no insecure defaults ever reach production.
Visitor data isolation
Conversations from one project can never be seen from another — even in the same browser.
A securely isolated workspace for your business
Your account runs in a strictly isolated workspace with row-level data separation — never shared with any other business. That means stronger isolation, cleaner data ownership, and simpler compliance. We handle hosting, updates, monitoring and backups, and every sensitive action (blocks, lead-stage changes, notes) is recorded for your team's peace of mind.
Fast even at lakhs of conversations
Designed for organisations with 100,000+ conversations and lakhs of messages — while the experience still feels instant.
Optimised for huge histories
Opening a chat with tens of thousands of messages still loads in well under a second.
Smart pagination everywhere
Reports and lead lists load only what's on screen, so nothing slows down as your data grows.
Infinite-scroll experience
The inbox and chat history stream in as you scroll — just like WhatsApp or Telegram.
Handles busy moments
Shift changes and traffic spikes are handled smoothly, so chats aren't dropped or stuck.
Self-healing background jobs
Behind the scenes, automatic tasks keep chat status, agent availability and AI fallback correct.
Managed & monitored 24/7
We keep the platform updated, backed up and monitored so you never think about infrastructure.
Meets the questions enterprise security teams ask
Automatic threat blocking, encrypted passwords, role-based access, per-project isolation, and a dedicated database for your business — all fully managed.