Turn every website visitor into a paying customer
AI-powered live chat, CRM, lead management & marketing automation — in one platform we host and manage for you. Capture the lead, start the conversation, let AI qualify it, and send the winning signals straight back to your ad platforms.
Every day, leads slip through the cracks
Visitors arrive, wait, and leave. Messages get missed. Follow-ups never happen. B2CPilot closes each of these gaps.
Lost website visitors
People land, don't find an instant answer, and bounce — with no way to reach them again.
Captured as a lead the moment they chatSlow responses
By the time someone replies, the customer has moved on to a competitor.
AI answers instantly, 24/7Missed messages
DMs and chats scattered across tabs mean conversations fall through the cracks.
One shared inbox with unread badgesNo follow-up
Qualified leads go cold because nobody remembers to call them back.
Follow-up dates & due-today remindersToo many tools
Separate apps for chat, CRM and leads mean double data entry and lost context.
Chat + CRM + leads in one placePoor lead tracking
You can't tell which ad, keyword or campaign actually produced a paying customer.
Full UTM attribution end-to-endOne connected flow — ad click to closed deal
Point your ads straight at your chat page. The same page captures the lead, starts the conversation and hands a qualified, attributed lead to sales.
Run ads without building a website
Every project you create gets its own branded chat landing page with a unique link. Point your Meta or Google ads straight at that link — the page itself captures the lead and starts the conversation. No developer, no landing-page builder, no separate funnel.
- A dedicated chat page per project, ready to advertise
- Your branding, welcome message & colours on every page
- UTM parameters captured automatically at first message
- Also embeddable as a chat widget on any site you do have
Everything you need, working as one
AI-first
An AI agent picks up every chat instantly, qualifies the visitor by your own prompt, and escalates to a human exactly when needed.
Omnichannel inbox
Website chat today — with Instagram, Facebook & WhatsApp coming soon, all into the same inbox and AI.
Smart automation
Round-robin routing, AI fallback, offline parking and follow-up reminders keep the pipeline moving on its own.
Built-in CRM
Every chat becomes a lead with stages, notes and follow-ups — no separate CRM, no double entry.
Marketing analytics
Chat, user, marketing and CRM reports — exportable, with UTM & geo attribution on every lead.
Fully managed
We host, deploy and maintain it for you — your own securely isolated workspace. Zero server work on your side.
One platform, every capability
WhatsApp-style chat
Real-time messaging with sent / delivered / read (green) ticks & typing pills.
AI agent
Answers 24/7, qualifies leads by your prompt, and hands off to humans.
Round-robin routing
New chats auto-assign fairly across available agents, with per-agent limits.
Multi-project creation
Create unlimited projects/brands yourself — each with its own page & settings.
CRM & lead management
Lead stages, notes & follow-ups on every conversation.
Send images in chat
Visitors & agents share images with preview-before-send and full-size view.
Roles & permissions
Admin, Manager, Quality Analyst & Agent — each with the right console.
Reports & analytics
Chat, user, marketing & CRM reports with export & PDF transcripts.
Bring your own AI & write your own prompt
You're in control of the AI. Add your own AI provider & API key, pick the model, and write the exact prompt that reflects your business — so the assistant sounds like you and qualifies leads by your rules.
- Add your own AI API key (Claude or OpenAI) — no lock-in
- Create & customise your own AI prompt per project
- AI qualifies each lead according to your prompt
- Route any % of chats to AI — roll out gradually or A/B vs humans
- Feels human — typing pill & read ticks; hands off cleanly
Close the loop with your ad platforms
The feature marketers love most — turn qualified conversations into signals your ad platforms can optimise on.
Send events to Meta
When a lead is marked Qualified or Converted, an event fires to Meta Pixel with the original UTM — plus Advanced Matching (captured Facebook click IDs & hashed contact) so Meta finds more buyers like them, accurately.
Connect platforms in one click
Google Analytics, Meta Pixel, Tag Manager & more — paste once in the admin and they're live everywhere, no code.
True attribution
Every lead keeps its UTM source, medium & campaign from first message through to revenue — you finally know what actually pays.
The full marketing loop, closed
Ad click → chat landing page → lead captured with UTM → AI qualifies → agent converts → Meta & Google receive a real "qualified lead" signal. Your budget automatically flows to the campaigns that produce customers, not just clicks.
Every conversation, one place
Web chats and social channels all bridge into the same agent inbox and AI.
Website chat is live today. WhatsApp, Instagram & Facebook are coming soon — and will land in the same agent inbox and AI, handled exactly like web chats.
Four roles, each with the right view
Give everyone exactly the access they need — nothing more.
Admin
Full control — projects, AI, agents, staff & reports.
Manager
Full operational visibility — chats, agents, leads & reports.
Quality Analyst
Read-only monitoring of every chat & agent — live, for QA.
Agent
Handles chats with active & offline buckets, quick replies & on-break toggle.
Built for any team that lives on conversations
Per-project branding & AI personality mean one account serves very different businesses.
Your own dedicated setup — we handle everything
No servers to manage, no shared tenancy. Every business gets its own private space.
We host & maintain it
Setup, hosting, updates and monitoring are all handled by us. You just log in and use it.
Strict per-client isolation
Every client's data is fenced off by row-level tenant isolation — never mixed with any other business.
Isolated & secure
Strict per-client isolation means stronger security and privacy — fully managed for you.
Managed plans that scale with you
Hosting, setup & your dedicated database included. Three packages; final pricing confirmed on a short call.
Questions, answered
Do I need my own server or hosting?
No. We host and manage everything for you. Each business gets its own securely isolated workspace — you simply log in and start using it.
Can I run ads without a website?
Yes. Every project gets its own branded chat landing page with a unique link. Point your ads straight at it — the page captures the lead and starts the chat, no website needed.
Can I use my own AI and my own prompt?
Absolutely. Add your own AI provider & API key (Claude or OpenAI), pick the model, and write your own prompt per project. The AI qualifies leads exactly the way you tell it to.
Can I create multiple projects/brands myself?
Yes. Create unlimited projects from the admin, each with its own chat page, branding, AI prompt and team — all from one login.
When do WhatsApp, Instagram & Facebook arrive?
They're in active development and released progressively. They bridge into the same agent inbox and AI — talk to us to be prioritised.
Ready to convert more visitors into customers?
See the agent console, the AI in action, and the ads → lead → optimisation loop mapped to your own business.